Needs assessment for insight service clients

DRAKE method

The first stage in creating an effective insight services portfolio is an accurate assessment of needs.

DRAKE is a needs analysis methodology enabling clients to research their organisation's needs for insight services.

DRAKE doesn't just look at the information you may need. It starts with the different user groups and recognises the different content, level and style of support which they need. The resulting framework is a guide for portfolio creation, and for service procurement and management.

Using DRAKE enables services to be matched to needs, within a realistic budget. Other elements of the analysis include knowledge of the services currently contracted – not always straightforward! By aligning subscriptions to real needs, savings can be achieved while improving the service to your IT team.

DRAKE is only part of InformationSpan's portfolio of frameworks and methodologies. We can help you build your portfolio, and manage it to deliver proven value.

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